Privacy Policy

Introduction

At SpeakAI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered language learning platform.

Information We Collect

Personal Information

• Account information (name, email address, language level)
• Learning preferences and goals
• Practice session recordings and transcripts
• Progress data and performance analytics
• Communication preferences

Audio Recordings

We collect audio recordings of your pronunciation practice to provide AI-powered feedback and analysis. These recordings are:

• Processed using OpenAI's Whisper API for transcription
• Analyzed to provide pronunciation feedback
• Stored securely and encrypted
• Never shared with third parties except for AI processing
• Automatically deleted after 90 days unless you choose to keep them

Usage Information

• Device information and browser type
• IP address and location data
• Usage patterns and interaction data
• Performance metrics and error logs

How We Use Your Information

We use the collected information to:

• Provide personalized language learning experiences
• Generate AI-powered lessons and conversation practice
• Analyze pronunciation and provide feedback
• Track learning progress and suggest improvements
• Improve our platform and develop new features
• Send important updates about your account
• Provide customer support

Third-Party Services

OpenAI Services

We use OpenAI's services (including GPT models and Whisper API) to provide AI-powered features. Your audio recordings and text interactions may be processed by OpenAI according to theirprivacy policy.

Data Processing

We ensure that any third-party processing of your data is done securely and in compliance with privacy regulations. We have data processing agreements with all service providers.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• SSL/TLS encryption for all data transmission
• Encrypted storage of sensitive data
• Regular security audits and updates
• Access controls and authentication
• Secure backup and recovery procedures

Your Rights

You have the following rights regarding your personal data:

• Access:Request access to your personal data
• Rectification:Correct inaccurate or incomplete data
• Erasure:Request deletion of your personal data
• Portability:Receive your data in a structured format
• Objection:Object to processing of your data
• Restriction:Request limitation of processing

Data Retention

We retain your personal data only as long as necessary to provide our services:

• Account data: Until account deletion
• Audio recordings: 90 days (unless manually saved)
• Practice session data: Until account deletion
• Anonymous usage analytics: Up to 2 years

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses
• Adequacy decisions by regulatory authorities
• Certification schemes and codes of conduct

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: